Managed Services
- 10+ Managed Services
- Many Managed Services can be a License/DIY
- Services can be provided ADAWATAB
- Leverage On-Call Support Personnel
- A Differentiator to Win Business
- RR is 2-10% of Installed Equipment
Typical MSRP Managed Services Revenue
| Support Calls | Time to Fix | Truck Rolls | Call Backs |
|---|---|---|---|
| System | Revenue | Equipment | M/Service (4%) |
| Small | $10 K | $5 K | $200/Yr. |
| Medium | $50 K | $25 K | $1 K/Yr. |
| Large | $500 K | $250 K | $10 K/Yr. |
| Very Large | $2 M | $1 M | $40 K/Yr. |
| Enterprise | $10 M | $5 M | $200 K/Yr. |
| Global | $50 M | $25 M | $1 KM/Yr. |
Typical Managed Services
- Database Management
- Data Import
- Photo-ID Badge Creation
- Reporting
- Card Compatibility Engineering
- Alarm Response
- Video Alarm Response
- Camera Retrieval
- Analytics Analysis
- Access Provisioning
- System Monitoring
- Health Monitoring
- Security Monitoring
Notes