Operations

• Achieve “Frictionless” operations

• Support Resellers with:

• A Professional Services Group for assistance

• 24/7 System Health Monitoring and Reporting

• A comprehensive Knowledge Base

• 24/7 Support - to diagnose system issues

• Remote diagnostic tools

• Integrated operations software

• BluBUY: An online, e-commerce site for automated order processing

Commentary

BluB0X has instituted many programs to achieve “frictionless operations”

A Professional Services group to assist with initial quotations, system design and large sales

A monitoring and reporting system to track and report on system health 24/7

A comprehensive online Knowledge Base that provides Do-It-Yourself training and self-learning tools

A 24x7 Support group to monitor BluSKY’s performance on-line, anticipate possible failures, and assist Resellers with diagnosing unusual problems

Always available remote diagnostic tools

An Integrated cloud-based software eco-system to produce accurate and timely business and financial information

And in the near future: an online e-commerce site for automated order processing